What to Look For When Hiring a Lawn Care Company

15 Jul 21

Not all lawns look the same. The curb appeal of some homes showcases a more eye-pleasing landscape compared to others. Sometimes this is the accomplishment of the homeowner who takes pride in their property’s outdoor appearance. Other times it is the work of a professional, detail-oriented lawn care company. 

In Columbia, Missouri, residents have no shortage of lawn care options, as a quick Google search will show you pages and pages of lawn care services within the area. Some of these lawn care companies have several teams and countless resources, while others may consist of only a small crew and a personalized customer approach. 

With probably too many options, it can be difficult to know who to put your trust in. After all, how can you differentiate between the companies? They all offer the same services and claim to be the best lawn care company in Columbia. It’s a decision that should be made with some consideration, after all, one of the most frustrating things for a homeowner is to feel like you’ve paid for bad lawn care service — and then you have to look at it for who knows how long. 

Here are six things to consider when hiring a lawn care company for your next project or routine mowing. 

#1 – What’s Their Reputation Look Like? 

The best place to start is by looking at the lawn care company’s reputation, both online and word of mouth. While everything you read or hear can’t be taken as gospel, if you do find that you’re coming across numerous bad reviews or that someone you have a lot of respect for doesn’t hold a favorable opinion of the company, there might be some truth to it all. 

We suggest looking into the company’s social media profiles for audience reviews and comments, as well as the trusty Google reviews.  

#2 – Are They Licensed and Insured? 

This is a big deal. When hiring a lawn care company, you want to do your research to verify that they are a licensed business in the state and hold the proper designation to perform the services they advertise. This gives confirmation that they are a legitimate business and have a degree of credibility behind their name. Additionally, you are going to want to triple-check to make sure the company is insured. If not, and an injury or accident happens while working on your property, you the homeowner might be paying for medical bills or facing a lawsuit.  

#3 – What Does Their Portfolio of Work Look Like? 

In today’s time, a portfolio of work is the standard even for a business such as a lawn care company. Do they offer a portfolio of work to view? Whether through their website or social media channels a company should proudly display a wide range of projects they have completed — featuring before and after photos. 

Take notice, do all their photos seem to only be from one or two projects? Are all their services represented in the portfolio? Do they have any case studies you can examine? 

#4 – Pricing… Too Good To Be True? 

As a customer, we are always trying to get the most value out of our money. However, that doesn’t necessarily mean the cheapest option. When getting a quote from a lawn care company, be sure to ask questions about how they calculate their estimated cost. Then shop around, getting additional quotes from other lawn care providers. Compare the numbers, and see if the pricing is similar among competitors. You can probably eliminate the highest and lowest quote pricing, as you’re either being overcharged or you might be paying for poor service. The middle-of-the-road cost might be the best value for your dollar. 

#5 – How Is Their Customer Service? 

Good customer service can turn first-time buyers into loyal customers. Bad customer service can potentially cost a business a handful of future clients. But you know that. You’ve experienced the good, the bad, and the ugly. You don’t want to deal with a company that has unresponsive, unprofessional, and unreliable client relations. 

First impressions mean something. When contacting a company about a service or project, whether via phone, email, direct message, or in-person, are they friendly and welcoming? Do you give you the answers you’re looking for? Are they timely with their response? You don’t want to have to fight with a lawn care company or feel disrespected — that just sours any project, no matter how good your landscaping may look afterward. 

#6 – What’s Their Philosophy? 

Here’s a question most lawn care companies in the Columbia, Missouri area don’t get too often… What’s your lawn care philosophy? In other words, how do you go about planning and tackling a project? What is your process for cutting a lawn? How do you prepare for a hardscaping job? What are the best practices you live by when installing an irrigation system? 

The answer to these questions will help give you confidence that the company has a set of standards to follow, consistent employee training, and that projects are devised and completed with a technical game plan in mind. 

Need to Hire a Lawn Care Company in Columbia, MO? 

Don’t hesitate to contact us to provide you with the lawn care services you need! As a leader in the Columbia, Missouri community, we are proud to provide our fellow residents with a wide variety of lawn care services and exceptional customer service in an effort to be the number one lawn care company in Central Missouri.